Are you satisfied with your service from E.F. Martin? Our customer satisfaction is our #1 priority! We’d love to hear how we’re doing.
These guys know there stuff when it comes to anything relating to Air Conditioning. I had an A/C unit go out at my work and they came out the same day I called and they got our unit back up running in no time at all. I’ll definitely be using them again for all my A/C needs.
I am very impressed! I called on a Friday night at around 8:30-9:00 expecting to leave a voicemail because our AC wasn’t blowing cold and it was 82 degrees where our kids sleep. I actually got someone and they had the on-call technician call me in less than 10 minutes. He was about 30 minutes from our house and headed right over. In less than 2 hours from the time I called late on a Friday night they had our house cooling down. I’m floored! Such great customer service. Definitely recommend!!!
We recently hired EF Martin for some HVAC repairs and the overall experience was excellent! Their front house staff was polite and attentive and they had a technician out very quickly. They resolved the issue and followed up to make sure our needs were met. Highly Recommend.
Jeremy Thompson was able to show up to my house in less than an hour of calling on a Sunday morning. He quickly diagnosed the problem on my A/C unit and showed me everything he was assessing every step of the way, and why. He was very pleasant and professional. Would definitely recommend and I plan to reach out to him with any future HVAC needs!